Omar J.
Product Owner


11+ years experience

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Oct 2018 - Mar 2019

Scrum Master

Scrum Master/Product Owner for healthcare records web application
Oct 2018 – Mar 2019

Scheduling of scrum ceremonies
Removing impediments for development team
Working with the QA, UX/UI, DevOps, security and project direction teams.
Organizing and prioritizing the product backlog.
Backlog grooming organization.
Organizing and supervising the the sprint backlog.
Working with the client and stakeholders to gather requirements and document them in Usre Stories on Jira.
Keeping project's KPI updated.
Business domain: Healthcare, HIPAA compliant.
Technology stack: AWS, Django-Phyton, React JS

EPAM Systems

Sep 2017 - May 2018

Senior Business Analyst

Senior Business Analyst for Financial application
Feb 2018 – Jun 2018

Requirements gathering and elicitation with South America stakeholders.
Database analysis and documentation.
Functional specification document creation.
Wireframes creation.
Daily updates with Eastern Europe development team.
Translator for south american stakeholders.
Business domain: Financial and accounting
Technology stack: SQL Server, .NET

Senior Business Analyst / Scrum Master for Sales Tool

Oct 2017 – Feb 2018

Requirements gathering and elicitation.
SQL database analysis.
Technical documentation for client.
Product backlog maintenance and grooming.
Sprint backlog planning.
UAT planning.
QA efforts
Product demos coordination.
Business domain: Sales related application
Technology stack: SQL server, JavaScript

Amdocs for AT&T Mexico

Mar 2016 - Sep 2017

Delivery Business Analyst

Maintenance of Master Enterprise Catalog objects, attributes, product offering refinements, validation rules coding.
Database updates and analysis (SQL).
Weblogic error log analysis.
Implementation of user stories requirements using the Scalated Agile Famework (SAFe)( Rally tool).
Defects solution and root cause analysis.
Support on software updates deployment via Unix scripts and Amdocs proprietary tools.
Feature and user story level demos for Product Owners.
Business domain: Telecommunications, Ordering.
Technology stack: Java, shell scripting, SQL, Amdocs propietary frameworks.

Dextra Technologies

Apr 2015 - Apr 2016

Business Analyst

Business Analyst / Scrum Master for Hewlett Packard Enterprise, Sales Representatives tool
Jan 2016 – Apr 2016

Creation of initial product backlog, based on high level requirements.
Backlog grooming and estimation.
Scrum methodology training for development team.
Documentation of user stories on HP Agile Manager tool.
Daily scrum meeting organization, and burndown chart updates.
Business domain: Sales
Technology stack: JS, Vertica DB, SFDC

Senior Business Analyst for Hewlett Packard Enterprise, Portfolio Management dashboard tool
Sep 2015 – Dec 2015

SQL database research and analysis for migration to Vertica DB.
Database structure documentation.
Business Requirements Document creation.
Test cases validation.
Business domain: Portfolio management
Technology stack: Vertica DB, Qlikview

Senior Business Analyst for Hewlett Packard Project, Data Centers assets tracking tool

Apr 2015 – Aug 2015

Functional / Non Functional business requirements documentation for waterfall project.
Requirements research with involved stakeholders.
Test cases scenarios validation.
Defects management during Development/QA phase.
Business domain: Administrative, procurement
Technology stack: .NET. Vertica, JS

Freescale Semiconductor

Jul 2007 - Nov 2013

IT Business Analyst

IT Business Analyst and Team Lead
Mar 2009 – Nov 2013

Engineering Changes Order validation.
Requirements gathering and analysis for manufacturing, PLM and ERP solutions .
Documentation of requirements and follow up on UAT cases.
L1 user support for PLM, ERP and legacy tools.
Training material maintenance for manufacturing tools users.
Diverse data cleanup projects.
KPI and metrics creation.
Team intranet portal maintenance.
Internal processes auditor.
Local team lead and point of contact with Mexico HR.
Business domain: Manufacturing

IT Business Analyst for Agile PLM migration project
Jul 2007 – Feb 2009

Requirements gathering for migration from SAP to Agile PLM.
Training material creation.
On site training for business units.
Rollout Tier-1 support.
Engineering Changes Order validation.

Data clean up activities.

IT Business Analyst
Feb 2006 – Jun 2007

Engineering Changes Order validation.
Manufacturing diagrams validation.
End user training material maintenance.
Data clean up activities.

Universidad de Guadalajara

Oct 2002 - Oct 2003

Help desk support - internship

Maintenance and support of computers, printers and networking devices.
Support in other office related activities.


Nov 2014 - Jun 2015

Independent Analyst Consultant (remote, project based)

Content evaluation for web search tool project.
Multimedia content evaluation.


Nov 2014 - Jun 2015

Licenses & Certifications

EF SET English Certificate 79/100
EF Standard English Test (EF SET)
May 2018

The Manager's Toolkit: A Practical Guide to Managing People at Work
Coursera Course Certificates
Jan 2017

Fundamentals of Project Planning and Management
Coursera Course Certificates
Oct 2016

Software Product Management
University of Alberta
Apr 2016

Software Product Management Capstone
Coursera Course Certificates
Apr 2016

Software Product Management Specialization
Coursera Course Certificates
Apr 2016

Reviews & Metrics for Software Improvements
Coursera Course Certificates
Mar 2016

Agile Planning for Software Products
Coursera Course Certificates
Jan 2016

Client Needs and Software Requirements
Coursera Course Certificates
Dec 2015

Software Processes and Agile Practices
Coursera Course Certificates
Nov 2015

Introduction to Software Product Management
Coursera Course Certificates
Oct 2015

Social Psychology
Jul 2014

Scrum Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
Jul 2017- Expires Jul 2020

Scrum Master Certified Credential
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
Jul 2017 - Expires Jul 2020

UXD Fundamentals


Nov 2014 - Jun 2015


Filmmaking workshop / Diplomado en cine - Imagen y Sonido U de G (2006-2007)
Fundamentals of Project Planning and Management - University of Virginia / Coursera (2016)
Leadership and coaching / Liderazgo y coaching (2008)
Lean Fundamentals (2009)
Learning how to learn - University of San Diego / Coursera (2014)
Linux Fundamentals (2005)
Manager's Toolkit - University of London / Coursera (2017)
PHP y programación dinámica web - Iteso (2006-2007)
Process Excellence (2016)
Salesforce.com Administration Essentials for New Admins (2015)
Scaled Agile Framework (2016)
Scrum for Developers (2016)
Social Psychology - Wesleyan University / Coursera (2014)
Software Product Management specialization - University of Alberta / Coursera (2015-2016)
UXD Fundamentals (Udemy)
Voiceover acting workshop / Taller de caracterización y doblaje - Brandvoicer (2014)


Nov 2014 - Jun 2015

Honors & Awards

Amdocs DCC Sparks Innovation Challenge
Aug 2016 - Amdocs
Winner of first Mexico DCC Innovation Sparks challenge for new business ideas, with white paper titled "Billing Offers for Streaming services and Online Gaming".

Dextra Technologies Performance Award
Dec 2015 - Dextra Technologies

Top 10% Performance Bonus
Dec 2012 - Freescale Semiconductor

Freescale Outstanding Achievement Award
Jun 2009 - Freescale Semiconductor
Awarded for collaboration during the worldwide PDM system release.

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