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185€/dayPROPOSE A MISSION
January 1970 - September 2019
Microsoft Certified Solutions Associate: SQL 2016 Database Administration
Microsoft - Mar 2019
Lean IT Association Foundation
APMG International - Feb 2019 - Microsoft
Microsoft - Dec 2018 - CompTIA A+
CompTIA - Feb 2018
June 2010 - May 2011
May 2011 - December 2016
The Training and Learning Company
May 2017 - February 2018
Working with organisations and their people to deliver bespoke apprenticeship courses in Customer Service, Facilities Management, Business Administration, Team Leading and Management.
Managing my own caseload, I plan and deliver units within learner courses and develop and validate knowledge and competency against combined Qualification Credit Framework criteria.
February 2018 - November 2018
• Administering Active Directory,SQL server, Comtrex systems, and Solarwinds.
• Resolve help desk issues including troubleshooting hardware and software issues
•Responsible for Application support on bespoke software which use SSIS, SQL server 2014.
• Taking and testing SQL backups and restores.
• Maintaining and troubleshooting stored procedures
• Ensuring the disk space and databases are running smoothly
• Managing SQL server logins and monitoring database activity
• Troubleshooting in house application problems.
of external suppliers to resolve these issues
• Perform daily, weekly, monthly user administration duties
• Installing and configuring hardware including Laptop, Desktop and Tablet builds
• Communicating with restaurants and head office users
• Publishing support documentation to assist staff with requests for information & provide
staff training if required
• Responsibility for programming requests for Epos system and testing of these
• Working with project managers to take new software or hardware items into Business
as usual support
December 2018 - September 2019
Providing technical support & administration on systems such as SQL Server, Microsoft CRM, SharePoint, and Jira in addition to other critical production applications, with the ability to troubleshoot and analyse application software errors and failures.
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