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Alvis Nourrice
Engineer

London, UNITED KINGDOM

9+ years experience

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360€/day

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MY EXPERIENCE

Electronic field Engineer

February 2010 - December 2010

Tech guy IT

* As an IT Electronic Field Engineer, I duly and successfully delivered, installed, troubleshoot and repaired computer hardware, ranging from laptops, desktops, printers and scanners, Hi Fi systems, washing machines, dishwashers and American fridges, EPOS in Currys and Pc World Stores, televisions all across London, Surrey and Sussex.

Checker

January 2011 - September 2011

Fresh Food Code

BT PLC

September 2011 - September 2013

IT Analyst

* Created, monitored and maintained the virtual servers (VM) situated on the physical servers at BT multiple data centres, as a key team member of the Virtual Access Team. These servers were used by employees and partners company-wide and we provided 2nd line support for all users worldwide 24/7. We rotated shifts and I frequently worked unsociable hours * Managed several sub-projects which mostly involved creating, configuring and documenting all VMs required for new server platforms, and was responsible for reviewing and updating or archiving all of our team's documentations hosted on SharePoint and OneNote. * Drafted and presented plans and proposals of future projects to all relevant parties occasionally for approval and funding. * Successfully chaired morning conference calls and weekly team meetings. * Managing services and application hosted through our Citrix system on VPN to allow users (which included BT Employees and some of our clients and Development Partners) to access files and applications hosted on our remote servers. * Create a new web platform (using HTML/Javascript) hosted on the intranet that queried our server platform (using sql/powershell commands) and provided a live 24/7 up to date health status of the platform on a simple graphical layout using pie charts and colour coding representation. * Managed small projects which involved the deployment of new Versions of softwares on the Vms that we managed. Coordinated and liaised with the various Software developers and Vendors. Ensure that the deployment went smoothly and that our server platform was protected at all times.

IT Consultant/Presenter

September 2012 - September 2013

Volunteer Experience

Presenting a "Living with Technology Workshop" to parents of primary school students in East London Borough. The workshop was all about how to keep kids safe online whilst (whilst browsing on their phone or computer, using social media platforms ranging from Mushi Monsters to Facebook, as well as whilst playing online games on platforms such as PS3, XBox or Computers).

Kent Union

April 2014 - June 2015

Retail Assistant

Rila Group

October 2014 - November 2014

IT Support

* Providing desktops and laptop support * Upgrading and updating the different IT Peripherals in and network infrastructure within the business * Providing IT Support to Lecturers delivering lectures to remote students over WebEx

Administrator

May 2015 - February 2017

Volunteer Experience

I launched and managed the Chagossian Law Clinic which is a charitable organisation that helps Chagossian leaving in the UK with their Immigration Issues since many of them have difficulties because despite having a British Passport, they find it hard to get Visa for their spouse and kids.

Ricoh

July 2016 - December 2016

IT Support

* Upgrading and updating the different IT Peripherals in the College ranging from laptops, desktops. Networks and servers.
* Deploying Windows 10 on Laptops for at the Ministry of Justice HQ  (Petite France) on behalf of ATOS
* Deploying a new batch of Android Mobile Phones required for new employees being hired for a new Project
* Liaising with Project Management team to identify all their immediate and long term requirements
* Configuring AirWatch on the devices to enable new employees to immediately access their Corporate email and necessary applications/softwares using their Corporate account.
* Setting up all IT Equipment, Network and Monitoring Screens in the newly refurbished Monitoring Centre of TFL in Elephant and Castle

AccNou Enterprise Ltd

August 2016 - September 2019

Managing Director/Consultant/Lead Engineer/Project Manager

Kent Business School

January 2017 - September 2019

Advisory Board Member

Assisting the School and its Director + team in achieving its vision and strategic objectives of ensuring that they prepare the future generations of managers, leaders and entrepreneurs for the world of work.

lingual IT Engineer

April 2017 - July 2017

Multi

* Providing General IT Support to staff and partners based at BOSE HQ in Chatham

lingual IT Engineer

July 2017 - August 2018

Multi

* Providing IT support to staff and performing General Infrastructure Management Tas * Lead the Windows 10 deployment project in the UK and Belgium office as well as training staff on how to adapt to Windows 1o * Lead a project to encourage staff to make better use of Cisco Jabber and Cisco Spark applications both on their work machine and mobile to improve communication within the company. * Lead an IT Security training Project where we trained staff on how and why they should be more aware of security whilst at work or using work tools outside of the office.

Trinteh

August 2018 - February 2019

EMEA IT Engineer

* Providing IT support level 1-3 support to staff and escalating it to US team or Suppliers when required. * Performing General Infrastructure Management Task such as monthly updates * Migrated all staff and tIT equipment (in London, Oslo and Stockholm Office) of newly acquired Nordics company to Trintech Domain * Performed a Network refresh in all EMEA offices, changing all Network switched and VPN to new ones matching US Office. * Lead the Windows 10 deployment project in the UK and Belgium office as well as training staff on how to adapt to Windows 1o * Migrated all EMEA users from RingCentral chat to Microsoft teams and train them on how to use it.

The AccessPoint Technologies

March 2019 - September 2019

2nd Line/infrastructure IT Engineer

* Providing IT end Line support to the Various Law Firms/Clients of AccessPoint (MSP) * Providing Infrastructure Support to clients Site * Working on Infrastructure Projects for New Client * Configuring and deploying AirWatch Mdm to manage emails on clients mobile devices * Configuring Clients Group Policies on their Active Directory to ensure that their security policies are in line with GDPR.

MY STACK

Languages
PowerShell, ASP.NET, C#, CSS, HTML, Java, JavaScript, SQL, Visual Basic
Others
Technical Support, Troubleshooting, ITIL, Project Management
IT Infrastructure
VMware, VSphere, Active Directory, Android, CCNA, Cisco, Cisco Switches/Routers, Citrix XenApp, Cloud Computing, Exchange Server, iOS, Linux, Mac OS X, Microsoft Azure, Unix, VMware vSphere, VPN, Windows, Windows Server
Frameworks
.NET
Analysis methods and tools
Agile
Mobile
Blackberry
Technologies
Citrix
Application servers
Microsoft SharePoint
Databases
Microsoft SQL Server
ERP&CRM
Salesforce
Computer Tools
Skype for Business
Big Data
Spark
Protocols
TCP/IP
Environment of Development
Visual Studio

Skills

PowerShellTechnical SupportTroubleshootingVMwareVSphere

Available

As needed - open to ofers < 24hr response time

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