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JIHANE MOUSSAOUI
Community Manager

London, UNITED KINGDOM

6+ years experience

Interested in this profile?

555€/day

PROPOSE A MISSION

MY EXPERIENCE

Al Karama

February 2012 - June 2013

Marketing & Sales Intern

-        Elaboration of the marketing plan for the launch of new products.
-        Creation of satisfaction surveys for direct clients, and analysis of results.
-        Management of sponsorship actions (SIAM, ENSAM Meknes job fair).
-        Follow-up of sales.
-        Handling sales from prospection to negotiation.

Credit Agricole

September 2013 - September 2014

Account Manager

-        Opening of new bank accounts.
-        Performance of services for customers such as ordering bank cards and checks.
-        Answering inquiries regarding checking and savings accounts and other bank products.
-        Explanation and promotion of bank products and services to customers.
-        Looking for new clients and boosting bank profits.
-        Accepting cash and checks for deposit and checking accuracy of deposit.
-        Performance of specialized tasks such as preparing cashier’s checks, personal money orders, etc.

Credit Agricole

September 2014 - December 2017

External Communications Manager

-        Design and execution of external communications strategies and projects across the bank's country Retail Banking, Commercial Banking, Corporate & Institutional Banking and Private Banking segments and on key themes.
-        Development of content to be shared on multiple social media channels, websites and press releases.
-        Management of marketing campaigns media (Internet, TV, Radio, Press) and content (brochures, leaflets, goodies, newsletters)
-        Getting internal buy-in on products and services in coordination with the marketing department.
-        Organisation and coordination of the main industry trade fairs in Morocco (SIAM).
-        Coordination with the communication agencies and production partners.
-        Keep up with competitor analysis on social media.
-        Design flyers and brochures as necessary.
-        Developing the bank’s online presence.

MY STACK

Others
B2B, Business Strategy, Digital Marketing, Market research, Marketing, Negotiation, Social Media, Communication, Google AdWords, Marketing Strategy, Project Management, Team management
Multimedia
Adobe Photoshop
Web Analysis and Statistic
Google Analytics
Computer Tools
MS Office
Technologies
Web 2.0

MY TESTS

NAME
SCORE
English language quiz B2
74/80

Skills

B2BBusiness StrategyDigital MarketingMarket researchMarketingNegotiationSocial Media

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